My Invoice Amount Is Not Correct. What Can I Do?

If you believe the amount on your invoice is incorrect, please don't make any changes or assumptions before contacting our Support team.

There can be several reasons why an invoice looks different than expected. For example, you may have recently purchased or added new machines, your fleet may have changed during the billing period, or there may be another account specific adjustment that affects the total amount.

Our team is happy to review the invoice with you.

When contacting Support, please include your invoice number and a brief explanation of what you believe is incorrect. This will help us investigate your case as quickly as possible.

Please note that invoices still need to be fulfilled within 10 days of the invoice date unless we advise you otherwise.