Important Siberia Update
Dear Epic Miner,
We would like to inform you about an important update regarding your mining operations in our Siberia facility.
Due to recent changes in Russian cryptocurrency mining regulations, the rules for operating mining facilities in this specific Siberia region have changed significantly. As a result, our local hosting partner is no longer able to continue operations under the current conditions.
Because of this, the Siberia location will be fully phased out and all machines will be shut down as of May 1st 2026.
In addition, the machines currently operating in this facility belong to an older generation. Based on our analysis, relocating or reselling these machines is not economically viable, as the costs would outweigh the expected returns and remaining lifespan.
We understand this may be disappointing. At the same time, we believe this is the right moment to take a well-considered next step and optimize your mining setup for the future.
Your options:
1. Stop your current machines
We will safely shut down your machines and finalize your current setup. Everything regarding the Siberia operations will be fully settled. All outstanding invoices, energy payments, and mined BTC balances will be paid out accordingly. We are finalizing the remaining items and ensuring all obligations are completed as soon as possible.
2. Upgrade via our Mine Forward program (recommended)
To support you in this transition, we are offering an enhanced Mine Forward program:
- $500 discount on your first new machine
- Additional $200 discount for each extra machines
- No setup costs
- Migration to a stable, high-performance location in Finland
This allows you to reset your portfolio with a more efficient and future-proof setup.
In addition, customers who choose to upgrade will receive priority deployment and fast-track installation, ensuring your new machines are online as quickly as possible.
Ready to upgrade? Schedule a call!
Our team will personally guide you through this process and help you make the best decision based on your situation.
If you have any questions, feel free to reach out, we are here to support you.
1. What does this update mean?
The Siberia mining operations are being fully phased out. All activities connected to this location are now being finalized and closed in an orderly manner.
2. Why is the Siberia facility closing?
Due to recent regulatory changes in Russia affecting cryptocurrency mining operations in the specific region Siberia, our local hosting partner is no longer able to continue operating under the current conditions.
3. When will the operations stop?
All machines at the Siberia facility will be shut down as of May 1st.
4. What happens to my outstanding invoices?
All outstanding invoices related to the Siberia operations will be fully settled as part of the closure process.
5. What about unpaid energy balances or credits?
Any pending energy payments, balances, or adjustments connected to your Siberia operations will be calculated and paid out accordingly.
6. What happens to mined BTC that has not yet been paid?
All mined BTC balances that are still outstanding will be paid out during the final settlement process.
7. When will payments be completed?
We are currently finalizing all remaining items and working to complete all settlements as soon as possible. Customers will be updated if specific timelines apply.
8. Do I need to do anything right now?
At this stage, no immediate action is required unless our team contacts you for verification or payment details.
9. Can I continue mining with Epic Mining?
Yes. Customers who wish to continue mining can transition through our Mine Forward Upgrade program, offering a more efficient and future-ready setup.
10. What are the Mine Forward upgrade benefits?
Customers choosing to upgrade may receive:
- $500 discount on the first new machine
- $200 additional discount for each extra machine
- No setup costs
- Migration to Finland hosting
- Priority deployment and fast-track installation
11. Why aren’t old machines being relocated?
After review, relocating older-generation machines is not economically viable due to transport costs, setup costs, and remaining machine lifespan.
12. Will customer funds be safe?
Yes. The closure process includes settling all outstanding operational balances, invoices, and mined BTC payouts.
13. How will I receive updates?
Our team will communicate directly through official email and support channels with any further instructions or timelines.
14. Who can I contact for support?
Please contact the Epic Mining support team through the official support desk support@epicmining.io for assistance.
15. Is this an exit or shutdown of Epic Mining?
No. This is a closure of one specific location and a strategic portfolio reset, with upgrade opportunities available for customers who want to continue mining.