What are the Next Steps?


Step 1 Completion of Purchase: You've completed your purchase, signed contracts, and paid your invoice.

(Machines typically take between 60 to 90 days to go online. The specific duration may vary based on the location or data center where your machines will be placed. This information should be outlined in your contract and communicated by the sales representative.)


Step 2 Storage and Bundling in Warehouse: Your machine will be stored in their warehouse in China and bundled with other machines to form a larger order for efficient shipment to the designated data center.


Step 3 Customs Approval and Shipment: Prior to shipment, pre-approval from customs of the destination country is required, which may take a few days to a week. Once approved, the machines are shipped via flight to the designated country, a process that typically takes one or two days depending on flight schedules and availability.


Important Note: The shipment is fully insured, covering potential damages such as accidents, fire, or water damage during transit.


Step 4 Customs Clearance: Upon arrival at the destination country's airport, customs conducts a quick check to ensure all necessary documents and certificates are in order. If everything is in order, the machines are picked up from customs and shipped to the data center.


Step 5 Diagnostic Check and Setup: At the data center, a diagnostic check is performed to verify that all machines have arrived without defects. Then, the machines are connected, appropriate software is installed, and they are connected to the internet, allowing you to access your personal mining dashboard.


Step 6 Bitcoin Wallet Submission: You'll be asked to provide your Bitcoin wallet information through a secure form sent via email. You can change your Bitcoin wallet at any time, and it's recommended to connect a hardware wallet for security.


Step 7 Invoicing and Payment: An invoice for the first month's energy, energy deposit, and setup fee will be sent. Once paid, subsequent energy invoices will be automated and sent monthly.


7.1. Payment Options: Payments can be made through the platform my.epicmining.io using cryptocurrencies, credit cards, or bank transfers. Payment frequency can be adjusted based on your preference (monthly, every three months, six months, or annually).


We encourage you to reach out with any questions or concerns.

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